Terms & Agreements

All services arranged between you and Cosmopolitan Travel Service Represents acceptance of stated terms and conditions herein. Please ensure That you read and understand these terms and conditions prior to booking.

TERMS AND CONDITIONS:

• Please note that you are purchasing a Highly restricted, non-refundable airline ticket that carries cancelltion and change penalties imposed by the airline and cannot be disputed.
• It is important that the billing address and phone number you provide are the address and phone number that your credit card company has on file for you. We will not be able to process your order if the information provided does not match.
• Most tickets are E-Tickets and will be issued as E-Tickets whenever possible. If tickets have to be issued as Paper Tickets, there will be an additional shipping charge to ship via FedEx/UPS/DHL.
• All ticket purchases are final and cannot be cancelled.
• All ticket purchases are non-refundable, non-exchangeable and non- transferable.
• Usually ticket exchanges once they are issued cannot be made and will always incur substantial penalties, which may exceed the original cost of the ticket purchased. Please contact us for any assistance
• In some cases tickets do not qualify for frequent flyer mileage accrual or upgrades. Please check with individual Airline for details
• Seat assignments can be arranged through our service center or contacting the airlines directly or will be made at the airport on the day of departure.
• We require an US Billing and Delivery address.
• If this is an international trip, special travel documentation like visa may be required for each traveler. You are solely responsible for any and all such documentation.

Travel insurance is available

Please note: A valid passport is required for all travel outside of the United States, and must be valid for a minimum of 6 months after the scheduled departure date

Unaccompanied Minors: Children age 5 through 14 years may be required to use the airline's Unaccompanied Minor service. Additionally, you may be required to pay a fee to use this service, which is usually charged at check-in with specific airlines. Unaccompanied minor policies and fees vary by airline; please check with your airline for specific policies and fees.

Service Fees: We reserve the right to charge a processing fee for issuance of your airline ticket, car rental, hotel reservation, cruise, or tour booking.

IMPORTANT. Please check your travel documents when you receive them. You may call us at Phone: 1-800- 443-5527 Toll Free with any questions.

CHECK-IN. Minimum check-in time for domestic flights is 1 to 1 1/2 hours; 2 hours for international flights. A Picture I.D. is required for all domestic flights. Passports and visas (when required) are mandatory for all international flights.

RECONFIRMATION. Domestic flights should be reconfirmed in cases of inclement weather situations or if a flight was booked some length of time prior to departure and international flights at least 72 hours prior to departure. . Failure to use any reservations may result in automatic cancellation of all continuing and return reservations.

HOTELS are usually confirmed on a guaranteed payment basis. If you cancel or change plans, please notify your hotel(s) within the time period specified.

TOUR/PACKAGE PRICES are subject to change without notice due to currency fluctuations, tariff changes or increase in operational costs. In addition, group tours/packages are based on a minimum number of passengers traveling: if the number of passengers falls below the minimum required, a surcharge may be imposed on all other passengers.

IMPORTANT NOTICE: CTS and its agents try to secure the lowest possible fare suitable for your travel requirements based on space available at the time of booking, accessible sources of information, and knowledge of agents involved. Please verify the airline Fare Rules for the itinerary you are booking, since some fares are non-refundable and may result in penalties for changes or cancellations. Fares are not guaranteed until tickets are issued. You will receive an e-mail confirmation once your tickets have been issued.

LIMITATION: You may use our web site for personal and non-commercial purposes only. You may not modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, transfer, upload, post or sell any information, software, products, or services obtained from this web site. Trademarks, logos and service marks displayed on our site are ours, and our suppliers' registered and common law marks. Use of and access to our site does not grant you any license or right to use any of the trademarks.

LIABILITY DISCLAIMER. ALL INFORMATION, CONTENT, DATA, MATERIALS, PRODUCTS, AND SERVICES ARE PROVIDED ON AN "AS IS" BASIS. CTS AND ITS SUPPLIERS MAKE NO WARRANTY OF ANY KIND REGARDING OUR SITE. ALL INFORMATION, PRICES, AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY THAT OUR SITE WILL BE ERROR-FREE, OR UNINTERUPTED. ANY WARRANTY AS TO THE ACCURACY, COMPLETENESS AND TIMELINESS OF CONTENT ON OUR SITE IS FURTHER DISCLAIMED. WE SHALL NOT BE RESPONSIBLE FOR BREACH OF CONTRACT OF ANY INTENTIONAL OR CARELESS ACTIONS OR OMISSIONS ON THE PART OF SUCH SUPPLIERS, WHICH RESULT IN ANY LOSS, DAMAGE, DELAY, OR INJURY TO YOU OR YOUR TRAVELING COMPANIONS OR GROUP MEMBERS. UNLESS THE TERM "GUARANTEED" IS SPECIFICALLY STATED IN WRITING ON YOUR TICKETS, INVOICE, OR RESERVATION ITINERARY, WE DO NOT GUARANTEE ANY OF SUCH SUPPLIERS' RATES, BOOKINGS, RESERVATIONS, CONNECTIONS, SCHEDULING, OR HANDLING OF PERSONAL EFFECTS AND LUGGAGE. WE SHALL NOT BE RESPONSIBLE FOR ANY INJURIES, DAMAGES, OR LOSSES CAUSED TO ANY TRAVELER IN CONNECTION WITH TERRORIST ACTIVITIES, SOCIAL OR LABOR UNREST, MECHANICAL OR CONSTRUCTION FAILURES OR DIFFICULTIES, DISEASES, LOCAL LAWS, CLIMATIC CONDITIONS, ABNORMAL CONDITIONS OR DEVELOPMENTS, OR ANY OTHER ACTIONS, OMISSIONS, OR CONDITIONS OUTSIDE OUR CONTROL. THE TRAVELER ASSUMES COMPLETE AND FULL RESPONSIBILITY FOR, AND HEREBY RELEASES THE AGENT FROM, ANY DUTY OF CHECKING AND VERIFYING ANY AND ALL PASSPORT, VISA, VACCINATION, OR ANY OTHER ENTRY REQUIREMENTS FOR EACH DESTINATION, AND ALL SAFETY AND SECURITY CONDITIONS OF SUCH DESTINATIONS, DURING THE LENGTH OF THE PROPOSED TRAVEL. FOR INFORMATION CONCERNING POSSIBLE DANGERS AT INTERNATIONAL DESTINATIONS, CONTACT THE TRAVEL ADVISORY SECTION OF THE U.S. STATE DEPARTMENT AT 202.647.5225.

FOR MEDICAL INFORMATION, CALL THE US CENTER FOR DISEASE AT 404.332.4559 OR VISIT THEIR WEBSITE, www.cdc.gov. BY EMBARKING UPON HIS/HER TRAVEL, THE TRAVELER VOLUNTARILY ASSUMES ALL RISKS INVOLVED IN SUCH TRAVEL, WHETHER EXPECTED OR UNEXPECTED. THE TRAVELER IS HEREBY WARNED OF THE ABOVE RISKS, AS WELL AS POSSIBLE TRAVEL INDUSTRY BANKRUPTCIES AND MEDICAL AND CLIMATIC DISRUPTIONS, AND IS ADVISED TO OBTAIN APPROPRIATE INSURANCE COVERAGE AGAINST THEM, WHICH IS AVAILABLE AT AN EXTRA COST THROUGH CTS. THE TRAVELER'S RETENTION OF TICKETS, RESERVATIONS, TOUR DOCUMENTS, CRUISE DOCUMENTS, TRAVEL AGENCY INVOICE OR BOOKINGS AFTER ISSUANCE SHALL CONSTITUTE A CONSENT TO THE ABOVE AND AN AGREEMENT ON HIS/HER PART TO CONVEY THE CONTENTS HERETO TO HIS/HER TRAVEL COMPANIONS OR GROUP TRAVEL MEMBERS.